sevenbet Privacy Policy

1. Overview and Scope

This Privacy Policy ("Policy") describes how sevenbet ("sevenbet," "we," "us," or "our") collects, processes, stores, and protects personal information provided by users ("you" or "Player") of the sevenbet website at https://sevenbet.club and all associated services (collectively, the "Platform").

sevenbet is committed to protecting your privacy in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the sevenbet Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy applies to all personal information collected through the sevenbet Platform, whether submitted during registration, account use, customer support interactions, or through automated means such as cookies and analytics tools.

2. Information We Collect

sevenbet collects personal information that is necessary to provide you with a safe, compliant, and personalized gaming experience. The categories of information we collect include:

2.1 Information You Provide Directly:

• Registration data: Full name, date of birth, nationality, residential address, email address, and mobile number;
• Identity verification (KYC) documents: Government-issued ID (e.g., Philippine passport, SSS ID, driver's license, PhilSys national ID), proof of address, and selfie verification;
• Financial information: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, UnionBank, Metrobank, etc.), and transaction history;
• Communications: Messages sent to our support team, feedback submissions, and any other correspondence with sevenbet.

2.2 Information Collected Automatically:

• IP address, device type, browser type and version, operating system;
• Pages visited, time spent on the Platform, clickstream data, and referring URLs;
• Session data, login timestamps, and gameplay activity logs;
• Cookie identifiers and similar tracking technologies (see Section 7).

2.3 Information from Third Parties: sevenbet may receive information about you from identity verification service providers, fraud prevention agencies, and payment processors as part of our compliance and security obligations.

3. How We Use Your Information

sevenbet processes your personal information for the following purposes, each of which has a lawful basis under the Data Privacy Act of 2012:

• Account creation and management: To register your sevenbet account, verify your identity, and maintain your account in good standing;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full sevenbet gaming experience;
• Legal and regulatory compliance: To fulfill our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and KYC requirements mandated by relevant authorities;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats;
• Responsible gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits and self-exclusion where applicable;
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services;
• Platform improvement: To analyze usage patterns, conduct research, and enhance the features and performance of the sevenbet Platform;
• Marketing communications: To send you promotional offers, bonuses, and updates about sevenbet — subject to your communication preferences and applicable opt-out rights.

sevenbet will not process your personal information for purposes incompatible with those listed above without your prior consent.

4. Sharing and Disclosure

sevenbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the Platform, including payment processors (GCash, PayMaya, banks), identity verification providers, IT infrastructure providers, and customer support platforms. These parties are contractually bound to process your data only as instructed by sevenbet and in accordance with applicable data protection laws;
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, including disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government agencies;
• Fraud prevention agencies: To protect sevenbet and its players from fraudulent activity, we may share data with fraud detection and prevention services;
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

Any third party receiving your personal data is required to maintain appropriate security measures and to use the data solely for the purposes for which it was shared.

5. Data Retention

sevenbet retains your personal information for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML regulations and Philippine gaming requirements;
• KYC documentation is retained for the period required by applicable identity verification and AML regulations;
• Customer support communications are retained for a reasonable period to facilitate dispute resolution and service improvement;
• Marketing preferences and opt-out records are retained indefinitely to honor your communication choices.

When personal information is no longer required for the purposes for which it was collected, sevenbet will securely delete or anonymize it in accordance with our data retention schedule.

6. Data Security

sevenbet implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sevenbet Platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls and role-based permissions limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication options for sevenbet account access.

While sevenbet takes all reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, sevenbet will notify affected users and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012.

7. Cookies and Tracking Technologies

sevenbet uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session state, and gather analytics data. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Analytics cookies: Used to understand how players interact with the sevenbet Platform, helping us improve performance and user experience;
• Preference cookies: Used to remember your settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sevenbet Platform. By continuing to use the Platform, you consent to our use of cookies as described in this Policy.

8. Your Rights Under the Data Privacy Act

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal information held by sevenbet:

• Right to be informed: You have the right to know how your personal data is being collected and processed;
• Right of access: You may request a copy of the personal information sevenbet holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format;
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact sevenbet's Data Protection Officer using the contact details in Section 12 of this Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

The sevenbet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. sevenbet does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe that your child has provided personal information to sevenbet, please contact us immediately at the details provided in Section 12.

10. Third-Party Services

The sevenbet Platform may integrate with or reference third-party services, including payment gateways (GCash, PayMaya, Philippine banks) and game content providers. These third parties operate under their own privacy policies, and sevenbet is not responsible for their data practices. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of sevenbet.

sevenbet does not include external links to unrelated third-party websites on the Platform. All payment method references on sevenbet are informational in nature and do not constitute an endorsement of any third-party service.

11. Changes to This Policy

sevenbet reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email notification or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision.

Your continued use of the sevenbet Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how sevenbet protects your personal information.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by sevenbet, please contact our Data Protection Officer:

Data Protection Officer – sevenbet

Email: [email protected]

Website: https://sevenbet.club

Our Data Protection Officer is available to assist you with any privacy-related inquiries and will respond within a reasonable timeframe. You also have the right to escalate unresolved concerns to the National Privacy Commission (NPC) of the Philippines.